Customer Support

For product selection, pricing and availability, please contact your local PVI sales representative via the “How to Buy” link above. For all other inquiries, please send us an email using the form below. Email requests are typically answered by the next business day.

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Customer Service

Contact our Customer Care team to report a warranty related issue or for technical assistance with your PVI water heating product. Please have your product model number, serial number and relevant information ready when calling. 


Warranty Requests 

Contact PVI sales representative via the How to Buy link


PVI Tech Support

1-800-433-5654 option 1 

Sales and Pricing

For inquiries regarding PVI's solutions, pricing, parts, pre-sale and product specifications, please use our rep locator tool to find the nearest PVI sales representative in your area.

Find My Rep

Contact Us

PVI Industries
425 W Everman Pkwy, St. 101
Fort Worth, TX 76134
Phone: 817-335-9531
Toll Free: 800-784-8326
Fax: 817-332-6742

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New Conquest Models

Meet the new members of our Conquest® family of compact, condensing, semi-instantaneous, firetube water heaters. The 1100 MBH and 1200 MBH units are rated for indoor or outdoor applications for greater installation flexibility.
Learn More