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Customer Support

For product selection, pricing and availability, please contact your local PVI sales representative via the “How to Buy” link above. For all other inquiries, please send us an email using the form below. Email requests are typically answered by the next business day.

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Customer Service

Contact our Customer Care team to report a warranty problem or for technical assistance with your PVI water heating product. Please have your product model number, serial number and all relevant information pertaining to your problem ready when calling.

1-800-433-5654
Select Option 3

Mon–Fri: 8:00am– 5:00pm CST

For after-hours service emergencies, call 1-800-433-5654 for live technical support.

Contact Us

PVI Industries
Fort Worth, TX 76111-4509
Phone: 817-335-9531
Toll Free: 800-784-8326
Fax: 817-332-6742

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